Frequently Asked Questions

If you have questions about the Conference, please take the time to carefully read the below. If you still have questions, please contact us.

Payment

What are the payment options?
Do I need to have purchase order raised for my booking?

If your trust requires a PO number in order for payments to be processed, then please raise a PO and add the number in the required field on the booking page.

If you receive the number after the booking has been made then please add it to your booking with the “request a change” form.

You can book before you receive your PO. Please add TBC in the field and follow the steps above.
What are the supplier details?
What are your payment terms?
What are your T&Cs for booking?
I need to update my PO Number/billing address

Registration

What is included in my booking?

RDF26 registration allows for either packages or tailored selection.
If you’d like to check what you booked, please check the email you received after booking that includes your invoice.
Personalised booking and event details will be provided closer to the event.
Is there discount for NHS employees?
I have multiple people to register, do I have to make separate bookings for each person?
I wish to book my team members but I don’t know all the names
I have registered and forgot to note my dietary needs.

I want to add hotel accomodation to my booking
I want to change my booking option
I can't attend and want to give my place to someone I know - how do I do this?
I want to cancel my place

You can request to cancel your attendance with the “Request a Change” form.

Please see relevant T&Cs here:

Delegate cancellations received up to the published deadline (normally 1st March of the Conference year) will result in a full refund minus an administration fee of £30 + VAT.

Cancellations received after this date are non-refundable.

See full T&Cs here.

Venue & Travel

Where is the conference being held?

RDF26 will be held at the Hilton Birmingham Metropole, located at the NEC complex, Birmingham.
The hotel is easily accessible via Birmingham International train station, the M42 road network, and Birmingham Airport (all within a short walk or shuttle ride).
For more information, see venue page here.
Is there accommodation on-site?

Yes. A limited number of rooms are available at the Hilton Birmingham Metropole at a special conference rate for registered delegates. Delegates can book during the registration process.
View packages that include hotel stays at the conference here.
For more about hotel accommodation at RDF26, see venue page here.
Is the venue accessible?

For Speakers/Poster Authors

Do speakers and poster authors get a discount code?
Can I pass my discount code to a colleague if I’m not attending?
I won’t be attending, but can I still display my poster?
As a speaker, I can no longer attend. What do I do?

Overall Best poster runner up

Delegate Registration

Registration is now live. Join us in Birmingham and be part of the conversations shaping the future of UK health and care research.